Your Privacy Is Our Commitment

Introduction and Scope

This Privacy Policy ("Policy") applies to every individual who uses the 66bd website and its related services ("Platform"). When you register on the 66bd platform, manage your account, or use any of our services, you are considered to have agreed to the terms of this Policy.

We believe you have full ownership over your personal information. 66bd always operates on the principle of transparency, and your information is never sold or transferred to any unauthorised third party. This document will tell you what information we collect, the purposes for which we use it, and how we keep it safe.

This Policy may be updated at any time. For significant changes, we will notify you through the platform. If you continue to use the platform after any changes, you will be considered to have accepted the revised Policy.

What Information We Collect

66bd collects the following types of information in order to improve your experience and provide secure services:

Personal Identification Information

• Full name, date of birth, and national ID number
• Email address and mobile number
• Current and permanent address
• Bank account or mobile banking details (related to bKash, Nagad, Rocket, Upay, or bank transfers)

Usage and Transaction Information

• Account login time, date, and device information
• Deposit and withdrawal amounts and transaction history
• Your preferred games or categories
• Bonus usage records

Technical Information

• IP address, browser type, and version
• Device identity (operating system, screen resolution)
• Cookie and session data
• Referral URL and page navigation information

Purpose of Using Information

66bd uses your information only for legitimate and necessary purposes. The uses of collected information are described in detail below:

Account Management and Verification

Personal information is used to verify your identity, keep your account secure, and prevent unauthorised access. Identity verification is mandatory during new account registration and for large financial transactions.

Financial Transaction Processing

Relevant financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. Fraud prevention and ensuring transaction security are also part of this purpose.

Customer Support

Necessary information is used to help our 24/7 live chat and email support team resolve issues related to your account.

Promotional Communication

If you have consented to receive communications, your contact details may be used to inform you about bonus offers, competitions, and special promotions. You have the right to withdraw this consent at any time.

Platform Improvement and Analytics

User behaviour and preferences are analysed to improve the platform's functionality, design, and quality of service. This analysis is generally conducted in an aggregated and anonymised manner.

Data Protection and Security Measures

66bd applies the highest industry-standard technical and administrative measures to ensure the security of your personal and financial information.

Sharing Information with Third Parties

66bd does not sell, lease, or unlawfully disclose your personal information. However, information may be shared in the following limited and specific circumstances:

Service Provider Partners

We work with selected third parties for payment processing (such as bKash, Nagad, Rocket, Upay), cybersecurity, and customer support technology. These partners are bound by strict confidentiality agreements and are only permitted to use the information for their designated tasks.

Legal Obligations

We may be required to disclose information to comply with applicable laws in Bangladesh or a valid order from a competent authority. In such cases, only the information legally required will be provided.

Fraud Prevention

Anonymised information may be shared with industry security networks to ensure the safety of the gaming platform and to prevent fraudulent activity.

Cookie Policy

Cookies are small text files stored on your device. The 66bd platform uses various types of cookies to operate smoothly.

Essential Cookies

These cookies ensure the basic functionality of the website, such as maintaining login sessions and processing secure transactions. Disabling these cookies will make it impossible to use the core services of the platform.

Functionality Cookies

These cookies are used to remember your language preference, display settings, and other personalised preferences, so you do not have to configure settings each time you visit.

Analytics Cookies

User behaviour is analysed in aggregate to understand which pages are used most and where improvements are needed. No personal identity is stored in these cookies.

You have the right to control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform services to not work properly.

Your Data Rights

By registering on the 66bd platform, you enjoy the following rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If any information is incorrect or outdated, you can request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request the deletion of your account and related information, though some data may be retained for a specific period due to legal obligations.
• Right to Object to Processing: You have the right to object to the use of your information for marketing or non-essential purposes.
• Right to Data Portability: You have the right to request a copy of your account data in a commonly used format.

To exercise these rights, contact us at [email protected] or speak with our support team via 24/7 live chat. We are obliged to respond to your request within a reasonable time.

Data Retention Period

How long your information is kept depends on the type of information and the purpose of retention. General guidelines are given below:

Account Information

Account-related information is retained for as long as your account remains active. Even after an account is closed, certain necessary information may be kept for a defined period to comply with applicable legal obligations.

Transaction Records

Financial transaction information is retained for a defined period to meet financial regulatory requirements. This information is used only for audits, legal claims, or dispute resolution.

Marketing Communication Data

If you opt out of promotional communications, a record of your preference is kept to ensure you do not receive unwanted communications in the future.

Protection of Minors' Information

66bd strictly provides services only to individuals who are 21 years of age or older. We do not knowingly collect information from any minor.

Age verification is a mandatory step in the registration process. If we have reason to suspect or become aware that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes that a minor in their care has registered on 66bd, please contact us immediately at [email protected].

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following channels:

We are committed to responding to your complaints or questions as quickly as possible. For significant privacy-related complaints, our team will review the matter on a priority basis.

When contacting us, including your registered email address and account number will allow us to assist you more quickly.

For any questions about the date of the most recent revision to this Policy, please contact our support team directly.